Privacy Policy
PRIVACY POLICY
This Red Atom Networks, LLC Privacy Policy ("Privacy Policy") is provided by Red Atom Networks, LLC ("Red Atom"). By using our Website, you are accepting the practices described in this Privacy Policy. If you do not wish to accept these terms, you should not review information or obtain documents, hardware, services or software from this Website. We reserve the right in our sole discretion to modify, alter, or otherwise change this Privacy Policy or portion thereof at any time, without notice to you. The information we collect is subject to the terms of the Privacy Policy then in effect. We encourage you to check this posting periodically. If you have any questions or concerns regarding our Privacy Policy, please contact us.
1. Information Collection and Use
This Privacy Policy covers collection of personal information and non-personal information. Personal information is any information associated with your name or personal identity. Non-personal information is data about usage patterns, reported in aggregate, which is not associated with a specific personal identity.
Red Atom uses personal information to better understand customer needs and interests and to provide better service. Personal information will only be used to support customer relationships with the company.
In general, you can visit the Red Atom website (the "Website") without providing any personal information. If you order hardware, software or services or request information on the site, however, you will be asked to provide personal information, including but not limited to, your name, address, phone, email address, and credit card information. Credit card information is used only for payment and order processing and fraud prevention, and is not used for any other purpose.
Non-personal information collected may include the pages visited on http://www.redatomnetworks.com, browser type, browser language, operating system, and internet protocol ("IP") address. Non-personal data is aggregated to understand Website usability and performance. Red Atom may use your IP address to help diagnose problems or to gather demographic information, such as country of origin.
2. Cookies
Most non-personal information is collected via cookies. Red Atom may use cookies to enhance the user experience and personalize content. A cookie is a small data file that is transferred to your hard drive and identifies you as a unique user. Cookies help Red Atom understand which areas of the website are most popular to help improve the user experience on future visits.
3. Financial and Credit Card Information
The Website includes forms that you complete to request information, hardware, software and services. These forms may collect your financial information, such as your credit card details. Any financial information you submit will only be used for billing, payment and order processing purposes.
Protecting the safety of your credit card information is important to us. Red Atom employs secure server technology for online purchasing. The secure server technology used encrypts your personal financial information before it is transmitted over the Internet, making it secure. You can only purchase products on the Website using a browser that supports secure server technology. While we implement these and other security measures on our site, please note that 100% security is not always possible.
4. Disclosure of User Information
Red Atom will not sell, rent or lease your personal information to third parties. Red Atom will not share your personal information with business partners or any other third-party company, except as described below:
(a) Agents, Contractors, Affiliates: Red Atom employs other companies and independent contractors to perform tasks on its behalf and may need to share your information with them to provide hardware, software or services to you. Unless stated otherwise, these agents do not have any right to use your information Red Atom shares with them beyond what is necessary to assist Red Atom. You hereby consent to our sharing of your information for the above purposes.
(b) Business Transfer: In some cases, Red Atom may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if Red Atom or substantially all of its assets were acquired, or in the unlikely event that Red Atom goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Red Atom may continue to use your information as set forth in this policy.
(c) Promotional Offers: Red Atom may send promotional offers to you. However, you will be provided the opportunity to opt out of the receipt of such promotional offers.
(d) Compliance with Laws: Red Atom may release your information when it believes in good faith that such release is necessary to comply with the law; enforce or apply its conditions of use and other agreements; or protect the rights, property, or safety of Red Atom, its employees, its users, or others. This release includes exchanging information with other companies and organizations for fraud protection and credit risk reduction (as described above) and to comply with export laws.
(e) With your Consent: Except as set forth above, you will be notified when your information may be shared with third parties, and will be able to prevent the sharing of this information.
5. Opt Out
At various points on our Website you have the option to join our email list and receive information about our services and offers. Also, if you provide us with your email address either on the home page, when you register, place an order or during checkout, you may automatically be added to our email list and receive marketing or promotional information from Red Atom. If you do not wish to receive Red Atom marketing emails, you may opt-out by sending a removal request to legal via an email or via postal mail by writing to: Red Atom Networks, LLC, P.O. Box 81962, Pittsburgh, PA 15217.
Please be aware that it can take up to several business days to remove you from our marketing email lists. Please note that some information may remain in backups of Red Atom's records after deletion of your account, although diligent efforts will be employed to remove your information. However, Red Atom may retain certain of your information if it believes in good faith that retaining such information is necessary to comply with the law; enforce or apply its conditions of use and other agreements; or protect the rights, property, or safety of Red Atom, its employees, its users, or others.
6. Data Integrity and Security
Red Atom strives to maintain the reliability, accuracy, and completeness of personal information in its databases and to protect the privacy and security of its databases. Red Atom's servers and databases are protected by reliable security technology.
Further Information
If you have questions regarding our Privacy Policy; please contact us by sending a request to legal via an email or to Red Atom Networks, LLC, P.O. Box 81962, Pittsburgh, PA 15217.
Effective January 22, 2007
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References are available upon request.
